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Delivery and Pickup

GIFT PACKAGING SERVICES

We provide gift packaging services for purchased items, only available for in-store pickup and delivery to Hong Kong locations. Items will be packed in an apple-green bag with a sticker and ribbon .

To request gift packaging, please write “GIFT” in the checkout remarks.



PICK UP FROM STORE

Purchased items can be picked up from our store at this address:

Shop 1546-47, 15/F, Eton Tower, 8 Hysan Ave, Causeway Bay, Hong Kong

Orders will typically be ready for pickup within 1-2 working days. Our customer services will confirm via phone/email.



DELIVERY TO HONG KONG LOCATIONS

Standard door-to-door delivery, for customers requiring delivery to apartment/house:

Delivery charge: HK$60.00

Order confirmed with payment before 9:00am

 

Region: Hong Kong Island/Kowloon/New Territories

Time of delivery: 18:00-23:00 on the order day; 10:30-17:00 on the next working day

 

Region: Ma Wan/Discovery Bay/Tung Chung

Time of delivery: 12:00-16:00 or 15:00-23:00 on the next working day

 

FREE standard door-to-door delivery service for customers with over $1,000 purchase (net amount)

  

S.F. Express (Including self-pickup/services center/locker pickup):

            Commercial/industrial areas: HK$22.00

            S.F. services center/7-11/Circle K: HK$22.00

            Locker pickup: HK$22.00

 

Parcels over 1kg will require extra charges. Visit http://www.sf-express.com/us/en/delivery_step/enquiry/rate_enquiry.html for more information.

 

Hong Kong Post Office:

            Original post: $10.00

            Register post: $21.00

           

            Visit http://app3.hongkongpost.hk/CGI/mt/enquiry.jsp for more information.

 

 

DELIVERY TO CHINA/MACAU/TAIWAN LOCATIONS

S.F. Express (Door-to-door services):

            Delivery charge:

            Macau – HK$40.00 for first 1kg,parcels over 1kg will require extra charges

            Taiwan – HK$50.00 for first 1kg,parcels over 1kg will require extra charges


Visit http://www.sf-express.com/us/en/delivery_step/enquiry/rate_enquiry.html for more information.

 

 

DELIVERY TO OVERSEAS LOCATIONS

We ship to the following locations: USA, Canada, Australia, Germany, New Zealand

HK Post Express/Fedex/DPEX/Easyship (door-to-door services):

Visit their websites for rates and more information.

            https://www.hongkongpost.hk/en/sending_mail/international/air/eexpress/index.html

            https://www.fedex.com/en-us/home.html

            https://www.dpex.com/

            https://www.easyship.com/

 

Local, customs and sales taxes will not be included in the selling price and delivery cost for all international deliveries. You may be notified by your local customs authority for customs and sales tax payment once the goods have reached your country and you may need to settle the payment before you can obtain the goods.

 

LaYan Kids CluB is not responsible for any delay related to customs declaration.