Delivery And Pickup

GIFT PACKAGING SERVICES

To request gift packaging, please write “GIFT” in the checkout remarks. Our customer services will contact you for further process :)


PICK UP FROM STORE

Purchased items can be picked up from our store at this address:

1/F, No. 30 Yiu Wa Street, Causeway Bay, Hong Kong

Orders will typically be ready for pick up within 1-2 working days. Our customer services will confirm via what apps/phone/email.


DELIVERY TO HONG KONG LOCATIONS

Standard door-to-door delivery, for customers requiring delivery to apartment/house:

Delivery charge: HK$60.00

Order confirmed with payment before 9:00am

 

Region: Hong Kong Island/Kowloon/New Territories

Time of delivery: 18:00-23:00 on the order day; 10:30-17:00 on the next working day

 

Region: Ma Wan/Discovery Bay/Tung Chung

Time of delivery: 12:00-16:00 on every Tuesday / Thursday

 

FREE standard door-to-door delivery service for customers with over $1,000 purchase (net amount)

  

S.F. Express (Including self-pickup/services center/locker pickup):

            Commercial/industrial areas: HK$30.00 

            S.F. services center/7-11/Circle K: HK$30.00

            Locker pickup: HK$30.00

 

Parcels over 1kg will require extra charges. Visit http://www.sf-express.com/us/en/delivery_step/enquiry/rate_enquiry.html for more information.

 

DELIVERY TO CHINA/MACAU/TAIWAN 

S.F. Express (Door-to-door services):

            Delivery charge:

            Macau – HK$50.00 for the first 1kg, parcel over 1kg will require extra charges

            Taiwan – HK$80.00 for the first 1kg, parcels over 1kg will require extra charges - ( not included taxes if need )

            China – HK$100.00 for the first 1kg, parcels over 1kg will require extra charges - ( not included taxes if need )

Parcels over 1kg will require extra charges. Visit https://www.sf-express.com


DELIVERY TO OVERSEAS LOCATIONS

We ship to the following locations:  Singapore, Canada, Australia, Germany, New Zealand, French 

HK Post Express/Fedex/DPEX/Easyship (door-to-door services):

Visit their websites for rates and more information.

            https://www.hongkongpost.hk/en/sending_mail/international/air/eexpress/index.html

            https://www.fedex.com/en-us/home.html

            https://www.dpex.com/

            https://www.easyship.com/

 

Local, customs and sales taxes will not be included in the selling price and delivery cost for all international deliveries. You may be notified by your local customs authority for customs and sales tax payment once the goods have reached your country and you may need to settle the payment before you can obtain the goods.

 

LaYan Kids CluB is not responsible for any delay related to customs declaration.